COVID resulted in most moderators today being experienced at conducting online video chats. There are many similarities between in-person and online moderating. But there are important differences as well, which represent challenges to even the most experienced moderators. You’ll have multiple opportunities to practice moderating, and you’ll get feedback from trainers who’ve been successfully moderating video chats for more than two decades. This course will provide “hands-on” experiences in the art of moderating real-time (synchronous) online video group discussions. Focus will be on guidelines for managing respondents during the group, creative exercises, showing stimuli, etc. In addition to the scheduled activities noted in the roadmap, individual coaching will be available, and trainees will receive written feedback on their moderating experiences. Some prep work will be required of trainees as well.
Prerequisites:
RIVA moderating class (201, 202, 204, 207, or 303), or approval from CEO.
How you’ll be assessed:
Students are expected to attend and participate in all modules, including lectures, practice sessions with students, practice sessions with recruited respondents, and open forums. Trainer(s) use in-depth feedback forms to provide students with individualized, targeted written and oral feedback throughout the class. At the end of class, students will have the opportunity to practice all they have learned in recruited mock sessions.
Requirements for Certificate of Completion:
- Complete registration form.
- Enrollment fee paid in full.
- Complete and participate in all course modules [both live and independent study] on each day of class and reach all learning objectives.
- Send in Course Evaluation.