According to dictionary.com the term introvert is defined as, “a person who prefers calm environments, limits social engagement, or embraces a greater than average preference for solitude,” and according to Rhea Baesa (Me), it means “My social battery is running low, I am overstimulated, and my brain needs a minute.” Working ANY job can be hard on an introvert but specifically for me, it depends on the environment. In the past, I’ve worked as a barista, a waitress, and as a receptionist, which are all customer service centered jobs. Interacting with customers all day, at times, puts a toll on my mental and emotional health. Some days were better than others but what really helped me get through those rough days were my co-workers. Having understanding, easy to talk to, respectful co-workers, made work not feel so much like work, sometimes even fun, and brought the extrovert out it in me.
Working in an office space is a bit different. In customer service I had multiple short interactions while in an office setting I have fewer, longer interactions. For example; as a barista, I would take around 30 orders a day that lasted maximum 3 min each, at my current role I might have a meeting/ phone call 2x a day for minimum 30 min each and when I’m in the office supporting the training for the week there are times when I participate/ interact with the class throughout each day. While my role now isn’t so much customer service based there is still a lot of social interaction: meetings, phone/zoom calls, trainings, etc. When I feel overwhelmed, I give myself a few minutes to decompress. If I work from home, I step away from my computer, go outside (if weather permits), and clear my mind from the thousands of thoughts my brain produces and has to process. If I’m at the office, I’ll go into my office, close my laptop, drink some coffee, and just look out the window.
And just like my previous jobs, having great co-workers around, helps lift the pressure a bit and helps me step out of my comfort zone.
Being an introvert doesn’t mean you have to isolate yourself, just remember to set boundaries for yourself, know your limits, and step away for a minute when you need it to regather and be the best version of yourself.
Written by: Rhea Baesa